Welcome to Croydon, Merton & Sutton Credit Union
You know how it is with computers, you are all ready to print that important letter, finalise your business plan or create your Photoshop masterpiece and you get some version of the Microsoft blue screen of death. It happened to us on Wednesday.
We had all our member's share withdrawals and loan money prepared - over £20,000 destined to make a difference to the lives of almost 50 members - and our banker's website said "Sorry, we have a problem".
Our staff "worked overtime" - well, we stayed beyond our normal finishing time and did some filing - in the hope that the website would come back to us, but it didn't.
We sincerely apologise for the inconvenience to our members and are arranging for staff to come in on Thursday as soon as the bank's website is available again to finalise the transmission of the money.
August Bank Holiday
The Croydon Outreach desk will be closed on Monday 25th August. No other outreach service should be affected.
Those members who receive Child Benefit on Mondays should have funds remitted to them, where appropriate, on Friday 22nd August.
Members who wish to withdraw savings and be sure of receiving funds before the weekend should make their requests, by phone or email to firstname.lastname@example.org by close of business on Wednesday 21st August. Please always quote your membership number in communications with us.
All members can check their balances at any time by texting balance to 07860025266. Be sure to let us have your up-to-date mobile phone number, or this service will not work.
Spring Bank Holiday
The credit union outreach desk will be closed in Croydon on Monday 26th May.
You can still check your balance by sending the word "Balance" to 07860025266. If you do not receive a text message giving your balance by return, the most probable cause is that we do not have your current mobile number on record. Please Update your Contact Details.
You could take the opportunity to Apply for a loan. In addition to the completed form we need 60 days recent bank statements showing evidence of salary, and recent statements of credit cards/ loans/ catalogue accounts (if any). This can be emailed in to email@example.com or sent or delivered to Bernard Weatherill House, or one of our other outreach desks.
You may read the full 2013 Report and Accounts.
Join us and help provide poorer communities with an alternative to the high interest lenders.
Croydon, Merton & Sutton Credit Union is a Savings and Loans Co-operative which offers its members access to ethical savings and affordable credit.
If you live or work in Croydon, Merton or Sutton you can join the Credit Union by filling out a simple application form.
You can also contact us for more information or read our Frequently Asked Questions section for more information.
Croydon, Merton & Sutton Credit Union: A Savings & Loans Co-operative